MCBH Appliance Operations
Washer & Dryer Repairs, Swap-Outs & Installs · · —
Shared board — visible to everyone on your team who opens this tool. Locations: Kaneohe Bay, Camp H.M. Smith, Pu'uloa.
Bulk import service calls
Log a COR service call
Completion tickets awaiting manager signature
Repair
Emergency
Install
Swap out
Time + tech name = scheduled repair · ✓ = completed (faded) · P = parts est. return · DUE = SLA on-site deadline (unscheduled call)
Green day = completion ticket(s) filed · Yellow day = past repair date missing a completion ticket
Green day = completion ticket(s) filed · Yellow day = past repair date missing a completion ticket
Select a ticket to complete
Completion data
90-day warranty watch — PWS 7.11
Ticket / registry check
Backup & restore
If the app interface ever breaks: console recovery snippet
const keys=['mcbh-workorders','mcbh-assets','mcbh-parts',
'mcbh-units','mcbh-counter','mcbh-mra-limits','mcbh-svc-rates',
'mcbh-audit','mcbh-access-pin','mcbh-admin-pin'];
const backup={};
for(const k of keys){
try{ const r=await DataStore.get(k);
if(r) backup[k]=r.value; }catch(e){}
}
const blob=new Blob([JSON.stringify(backup,null,2)],
{type:'application/json'});
const a=document.createElement('a');
a.href=URL.createObjectURL(blob);
a.download='mcbh-complete-data-backup-'
+new Date().toISOString().slice(0,10)+'.json';
a.click();
Field parts limits (MRA check thresholds)
Bulk update appliances from spreadsheet
Registered appliances
Register a serial number here once, and it'll autofill location, building, room, and appliance type on new service calls.
Spare parts on hand
PWS requires enough common parts on hand to support 12 simultaneous repairs. Qty on hand is not counted yet — it starts at 0 and is only what you enter here. Nothing decrements it automatically, so treat it as a manual count, not live inventory.
Replacement unit models
New-unit inventory is not tracked. The swap-out picker lists every model in the registry plus anything added here, and a technician can always write in a model that is not listed. Qty is a manual note only — nothing decrements it.
Schedule & edit audit log
Contract year tracker
APEX vs YZ PRO split (private — this device only)
Service rates by work order type (contract)
Parts pricing — read-only reference
YZ PRO subcontract rates (private — this device only)
Operational rate by building — 95% requirement
Site manager (CBM) directory
Technician directory
Repair time frames — Technical Exhibit E
| Category | Acknowledge | Complete |
|---|---|---|
| Routine service call | 1 work day | 5 work days |
| Emergency — received before 10am | Same day | 2 work days |
| Emergency — received after 10am | 12pm next work day | 2 work days |
| New installation | 1 work day | 5 work days |
Service call checklist — Technical Exhibit C
Washer / gear wash station washer
Belt · Clamps · Fixed dial · Hoses · Motor · Power cord · Pulley · Pump · Solenoid · Switches · Timer · Transmission · *Fill hoses
Dryer / gear wash station dryer
Belt · Belt pulley · Door hinges · Element · Fixed dial · Handles · Lint screen · Motor · Power cord · Switches · Terminal block · Thermostats · Timer · *Vent hose
MRA field check — repair or replace?
Tag reference — what each color means
YELLOW
DD Form 1574 — Serviceable. Unit repaired and returned to service. Run a full test cycle before tagging. This is the normal end state of a successful repair.
GREEN
DD Form 1577-2 — Repairable, awaiting parts. Diagnosis done, parts on order. Submit the "waiting on parts" ticket with the parts list and return date. The repair cost estimate is due to the COR within 1 day of this visit (PWS 7.6.2).
RED
DD Form 1577 — Unserviceable / condemned. Repair exceeds the MRA or the unit is beyond repair. Unit gets replaced and disposed — the app retires its serial from the building count automatically when you file the completion.
Repair process — what the contract requires on every call
- Check in with the CBM / Barracks Duty on arrival at the building.
- Verify the serial number against the work order — the intake form autofills from the registry, so mismatches mean wrong machine or unregistered unit.
- Diagnose, then run the MRA check (tool above) before ordering parts. If total repair cost exceeds the Maximum Repairable Allowance — or the unit is a replace-only category — it's a Red tag, not a repair.
- Check manufacturer warranty first on newer units (PWS 7.10) — the government is not billed for parts still under factory warranty.
- Parts needed? Green tag, submit the waiting-on-parts ticket with the parts list and estimated return date. Cost estimate to the COR within 1 day.
- Repair complete? Full test cycle, tag the machine, then file the completion ticket the same day: work performed, parts used, date completed, photo(s), and the CBM signature — invoices are not approved without it.
- Removed parts (non-consumable) get tagged and turned in to the COR (PWS 7.5.3.2) — don't leave them on site or in the truck.
- Emergencies: clothing trapped, flooding/safety hazards, multiple units down — and any inoperable unit in the 1600-series buildings or Bldg 386 is automatically an emergency call (PWS 7.5.4.1.7). These jump the queue.
- Your work is warranted 90 days (repairs, parts, labor — PWS 7.11). Repeat calls inside 90 days get flagged for a warranty determination before any billing.
- Check out with the CBM / Barracks Duty before leaving.